Burnaby Interagency E-News

The E-Newsletter is an initiative of the Burnaby Interagency Council and we are thankful that the City of Burnaby’s Social Planning staff has taken on the administration of the E-Newsletter.

Last Updated: Mar. 13, 2023

Burnaby Neighbourhood House

Employment and Volunteer Opportunities

Burnaby Neighbourhood House has the following Employment Opportunities:

Full Time Position – Office and Building Coordinator

This position requires a positive, enthusiastic,  “people-person”  who will provide leadership in the front reception to create a welcoming and inclusive environment and will provide overall coordination of office and building logistics.

Go to https://burnabynh.ca/get-involved-employment/ to read the complete job posting details.

For Volunteer Positions, visit https://burnabynh.ca/get-involved-volunteer/ for more information.

Burnaby Rent Bank Program The Burnaby Rent Bank provides low-cost, no interest loans to low to moderate income residents of Burnaby who are in rental accommodation. Applicants are at risk of eviction or disconnection of essential utilities due to a temporary and unexpected financial crisis.  Service is provided by telephone, internet and in-person.

Hours of operation: Mon – Fri  9am to 4:30pm, 40 Begbie Street, New Westminster, phone 604-526-2522, website; https://purposesociety.org/events/categories/rent-bank/burnaby-rent-bank/

Burnaby/New Westminster Family Justice Centre, Ministry of Attorney General Provides information and assistance to families about Family Justice issues, such as separation and divorce, parenting arrangement, and calculation of child and spousal support. Interpreters can be arranged upon request. All services, including mediation and assistance with court process, are FREE and confidential.

Hours of operation: Monday to Friday 8:00am to 5:15pm (excluding Statutory Holidays)

Currently, staff are working in the office Tuesday to Thursday, but booked appointments are still required.  To book an appointment with a Counsellor, please phone the Reception number below.

Contact: Reception # (604) 660-8636

(phones are answered Monday to Friday 8:30am-4:30pm, excluding Statutory Holidays)

Website: https://www2.gov.bc.ca/gov/content/life-events/divorce/family-justice

Burnaby Public Library
  • Hours:
    Monday to Thursday: 10 am – 8 pm
    Friday and Saturday: 10 am – 6 pm
    Sunday: 12 pm – 5 pm
  • Printing upgrades: We’re upgrading our printing services to include wireless printing, colour printing, free printing credits and more. Computers scanners, printers and photocopiers will be temporarily unavailable while we make these upgrades. See upgrade schedule.
  • Bob Prittie Metrotown: Is open with regular hours and services during renovations. There is one temporary entrance and exit, accessible from Civic Square. Check our website before planning your visit.
  • Check out our new Teen Space at Tommy Douglas Library. The space includes seating and work tables for socializing, studying and hanging out.
  • Home Library & Accessible Services offers free services to patrons with perceptual disabilities and to those who cannot visit the library due to health or limited ability. Monday to Friday, 9 am to 4:30 pm.
  • Call 604-436-5400 or email eref@bpl.bc.ca for information, reading recommendations, help with technology, getting a library card and more.
Information Children Free Parent Support Parenting Helpline: 778-782-3548

E-Support: info@informationchildren.com / we also respond to Instagram (@information.children) and Facebook (/informationchildren) DMs

Parent Coaching: https://calendly.com/informationchildrenparentcoaching

Pacific Post Partum Support Society Free Postpartum depression/anxiety telephone or text message support (for anyone with children under 3 years old or those supporting them). Virtual support groups available. No referral needed.

Hours of operation: Monday-Friday, 10:00am-3:00pm

Telephone or text message support: 604-255-7999

Toll free telephone support Canada wide: 1-855-255-7999

Website: www.postpartum.org

Volentia Healthcare Translation

Free Healthcare Translation Services Available

Volentia Healthcare Translation is a UBC organization providing free healthcare translation services, where a translator can accompany you to your healthcare appointments.  Our volunteer interpreters are undergraduate and graduate students who are native speakers of Mandarin, Korean, or Punjabi.

See attached poster for more information.

Burnaby Family Life

Family Life Education (FLE) Services

Parenting and Support Groups


FLE Services provide a variety of education and support programs for individuals and parents to create healthy and supportive environments for themselves and their families. Some of our programs include Calm & Confident parenting, Nobody’s Perfect Parenting Program, STEP, Fatherhood, a journey and many more.

Family Life Education programs encourage individuals, parents and families to develop healthy and caring relationships by providing education and support.

Free childcare available for children 18 months to 10 years with pre-registration for in person programs. Light snacks and bus tickets are also provided.

For registration, program information and schedules Please visit our website: Family Life Education — Burnaby Family Life – A place to go a place to grow

Elimination of Racial Discrimination

March 20th 9:00am – 3:00pm

This is a free event hosted by the Burnaby Intercultural Planning Table in partnership with the North Shore LIP, Tri-Cities LIP, Vancouver LIP, New Westminster LIP, Maple Ridge, Ridge Meadows, Katzie LIP and the Reseau Immigration Francophonie de la Colombie  Britannique.

There will be an expert panel and Theatre of the Oppressed presentation, small room discussion and a youth panel.

(see attached poster)

The event will be hosted at the Ismaili Centre 4010 Canada Way

Lunch will be served.

Intercultural Communication for Seniors

April 25th 9:00am – 2:00pm

This is a free event for seniors from different ethnic backgrounds.  Attendees will:

  • gain a deeper understanding of their own ethnocentrism;
  • become aware of some of the different cultural norms in BC communities and
  • reflect on their own perceptions regarding diversity.

(see attached poster)

Refreshments and lunch will be provided

Location: Art Room – Bonsor Centre⁠

Information Children’s Online Storytime Join us every Tuesday and Thursday for an online storytime filled with puppets, felt stories, and easy art activities! Click here to register.

See attached poster for more information.

Burnaby Family Life

Family Resource Programs (FRPs)

Family Drop-Ins


FRPs are more than a singular program, they are a collaboration of programming, services, and resources for all families in the community. FRP’s provide Family Support, Play-based learning, Early Learning & Literacy, Parent Education and Learning and Information & Referrals to families.

Location: 6140 McKercher Avenue

  • TUESDAYS | 9:30am-11:30am |
  • WEDNESDAYS 9:30am-11:30am |
  • THURSDAYS ONGOING | 9:30am-11:30am |
  • FRIDAYS ONGOING | 12:30pm-2:30pm |

For more information and details please visit: Family Resource Programs — Burnaby Family Life – A place to go a place to grow

Burnaby Family Life

Learning Together Through Play


Play is natural to children and helps them explore and learn how the world around them functions and facilitates their social-emotional, physical, and cognitive development.

So come and join us for a fun-filled hour where children explore nature, learn about themselves and the world around them all through age-appropriate activities like storytelling, songs and rhymes, movement, and dance. Parents and caregivers will also have an opportunity to meet other families, make new friends and learn about useful community resources.

  • TUESDAYS 3:30-5:30pm |   6140 MCKERCHER AVENUE

For more information and details please visit: Family Resource Programs — Burnaby Family Life – A place to go a place to grow

Burnaby Family Life

Baby & Me Second Stage


This is an on-going weekly playgroup for parents with babies aged 6 months to 18 months. In this two-hour program, parents will play with their child, meet other parents, and discuss any concerns regarding a child’s health and growth in a clean and relaxed environment. Weekly topics included in the program are around child development, health, safety, nutrition, and learning new songs together. Free snack provided.


For more information and details please visit: Family Resource Programs — Burnaby Family Life – A place to go a place to grow

Burnaby Family Life

Parent-Child Mother Goose

6140 McKercher Avenue


The Parent-Child Mother Goose Program® is a group experience for parents and young children, up to 24 months. The program introduces adults and children to the pleasure and power of using rhymes, songs, and stories together. Parents gain skills and confidence which can enable them to create positive family patterns during their children’s crucial early years. Children benefit from enjoyable, healthy early experiences with language and communication.

  • THURSDAYS 9:30-11:00am |

10 weekly sessions starting Thursday April 13, 2023|


  • FRIDAYS 9:45-11:15am|

10 weekly sessions starting Friday April 14, 2023|


For more information and details please visit: Family Resource Programs — Burnaby Family Life – A place to go a place to grow

Burnaby Family Life

Family Resource Programs

Spring Schedule (April – June)
Burnaby Family Life

Family Life Education Programs

Spring Schedule
ISSofBC March Calendar